Complaints
If something isn't right
We want every job to be right first time. If it isn't, tell us and we'll put it right.
If you're unhappy with any part of the service you've received from Joe's Garden Maintenance, please tell us as soon as possible. We'll do our best to sort it out.
Step 1 — Tell us
Get in touch and explain what went wrong. Be as clear as you can about what happened and what you'd like us to do about it.
- Phone: 07547 839 412
- Email: info@joesgardenmaintenance.co.uk
Step 2 — We reply
We'll get back to you within 48 hours and we'll talk through what happened. If there's something we can fix straight away, we'll fix it.
Step 3 — If it's not resolved
If you're still not happy after we've had a go at sorting it out, you can take your complaint further.
About redress
Joe's Garden Maintenance is a small, independent business. We're not part of a larger company or franchise, and we don't belong to an external complaints scheme.
If you want to take a complaint further and we can't resolve it between us, you can contact the Community Mediation Service or your local Trading Standards office for advice on your options.